Lincoln recalled nearly 37,000 Navigators from model years 2025 through 2027 because the front passenger seat may move unexpectedly when equipped with the Chauffeur Seat Feature.
The Chauffeur Seat Feature allows rear passengers to control the front passenger seat via a touchscreen in the center console. According to Lincoln's NHTSA filing, residue on the touch-activated display can cause the front passenger seat to move forward, backward, or recline without input. Additionally, if the home screen button is pressed on the rear touchscreen while a seat adjustment occurs, the seat may travel all the way to the end of its track without further button presses.
Lincoln owners must bring affected Navigators to an authorized dealer to have the Chauffeur Seat Feature deactivated at no cost. The automaker says dealers and owners should have received notification by mail. Owners can verify whether their vehicle is included in the recall using the NHTSA website by entering their VIN or searching by year, make, and model.